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Pregame Pros
Packages
Daily/Monthly/Season Packages
Dollar-A-Day (DAD)
Flex Access
Bet Like A Pro
Bulk Dollars (Pregame Dollars)
Billing
Other Issues
Coupons
Community and Customer
Sportsbooks
Packages
Daily Picks, Dollar-A-Day, Bet Like a Pro, Flex Access, 7 Day All Access, 30 Day All Access, Yearly Subscription, Season Subscription
Daily/Monthly/Season Packages
Solutions and E-mail Templates to Daily, Monthly, and Season Packages
Dollar-A-Day (DAD)
Solutions and E-mail Templates for Dollar-A-Day packages
Flex Access
Solutions and E-Mail Templates to Flex Access packages
Bet Like A Pro
Solutions and E-Mail Templates to Bet Like a Pro
Email - Records of Purchases request
When a customer asks for records of their purchases:
Information- DAD Cancellation Instructions
Step by step on how to cancel the DAD subscription.
Email - Morning Moves Cancellation
1. Customer contacts support requesting a cancellation of service
2. The customer is removed from Verisign recurring billing by Tom . When they cancel the service, they are not billed for the followying cycle and their access ends at the end of their current cycle.
3. Tom removes their online subscription from Pros backend
Email: Not receiving "Pick Alerts by Email"
Customer is claiming they chose to receive the pick alert emails but they are not showing up.
Email- Flex Access Switch Confirmation I
Confirmation email that flex switch complete
Instructions: How to cancel Dollar A Day Program
Steps to cancel a customer's request to cancel
Dollar A Day Program.
Process for when"Dollar a Day (DAD)" is declined
Steps for when "Dollar a Day (DAD)" re-billing is declined.
Is Vegas Runner's Morning Moves in daily package?
Answer to whether Vegas Runner's Morning Moves is included in his daily package.
Email - 5 Pros Cancellation
1. Customer contacts support requesting a cancellation of service
2. The customer is removed from Verisign recurring billing by Tom . When they cancel the service, they are not billed for the followying cycle and their access ends at the end of their current cycle.
3. Tom removes their online subscription from Pros backend
Email- Flex Access Cancellation Confirmation
Flex Cancellation Confirmation
