Email- Template for basic refund
Dear X,
Pregame.com strives to do business in a trustworthy and mutually-fair fashion 100% of the time.
I have refunded $X to your Visa (ending in x). You will see the credit appear on your billing statement within 1-3 business days - depending on your bank.
Do not hesitate to contact me personally if you have any further thoughts on this matter. And, as always, I'd be interested in your general thoughts about Pregame.com. Best regards,
X Customer Service | Pregame.com Support@Pregame.com 1-800-PREGAME (1-800-773-4263)
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